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FAQ

Account

Account
  • What is 'My Account'? How do I update my information?

    It is easy to update your liandli.in account and view your orders any time through 'My Account'. My Account' allows you complete control over your transactions on liandli.in. Manage/edit your personal data like address, phone numbers, email ids, change your password place re-orders, find details about your wishlist, Newsletter subscribe status.

    Last Updated: Dec 9, 2019 9:25:48 PM

Delivery

  • How do I check the current status of my orders?

    You can review the status of your orders and other related information in the 'My Account' section In the My Account page, click on the 'My Orders' link to view the status of all your orders.

    Last Updated: Dec 18, 2019 5:14:54 PM

Order

Order
  • What do the different order status mean?

    Payment Pending: Your order has been logged and we are waiting for authorization from the payment gateway. Processing: Authorization has been received from the payment gateway and your order is being processed. Shipped: Your order has been shipped and is on its way to the location specified by you for delivery. Cancelled: The order was cancelled.

    Last Updated: Dec 18, 2019 5:13:29 PM

  • How do I know my order has been confirmed?

    Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it. You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID, a listing of the item(s) you have ordered and the expected dispatch or delivery time. You will also be notified when the item(s) are shipped to you. Shipping details will be provided with the respective tracking number(s).

    Last Updated: Dec 18, 2019 5:14:03 PM

Payment

  • How do I pay for a www.liandli.in purchase?

    There are zero hidden charges when you make a purchase on liandli.in. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. You may use Credit cards/Debit cards, Internet Banking to make your purchase.

    Last Updated: Dec 18, 2019 5:14:33 PM

  • How do I pay using a credit/debit card?

    Credit cards: We accept payments made using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password. Debit cards:We accept payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.

    Last Updated: Dec 18, 2019 5:15:48 PM

Returns & Refunds

Returns & Refunds